Why Is My Comcast Email Not Working On Outlook?

Dasyshah
2 min readMay 31, 2021

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Adding your email account to your system email client, such as Outlook, is very useful, as you do not need to open a web browser to access your email accounts and visit different sites, and therefore, it saves you a lot of time. This article shows you the process by using which you can configure Comcast email in Outlook and know what manual email settings are required to ensure its proper working which might solve your Comcast email not working on Outlook issues while accessing it.

Also, be aware that this article covers the settings for Outlook version 2016 and later.

Accessing Comcast Email via Outlook

Adding your Comcast email, which later on came to know as Xinfintiy, to the Outlook desktop software might solve your Xfinity email login problems which are often faced by the users. Following are the steps for doing so:

  1. First, you have to launch the Outlook desktop software on your device.
  2. Afterwards, go to its top menu bar and select the option “Files”.
  3. From the onscreen window, click on the “Add Account” button.
  4. A small window will appear, where you have to enter your Comcast email address.
  5. For resolving your Comcast email not working on Outlook issue, click on the “Advanced Settings” and select the option with it for doing the manual settings of the email servers.
  6. Now, a window will appear, where you have to choose the Account Type, which can either be IMAP or POP. However, IMAP is preferred.
  7. A new screen will appear, where the most of the information will be pre-filled, in order to ensure that these are the settings that is to be used, you should visit emailspedia.com website for getting more detailed information.
  8. Click, on the “Next” button once done.
  9. Fill in your password on the screen that appears.
  10. Click on the “Connect” button and your Comcast email will be added successfully.

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